Rustverse support

Need a hand?

Start with the quick checks below. If you still need staff, open a Discord ticket and give us enough detail to get straight to the problem.

Open a Discord ticket

Discord may ask you to join the Rustverse server first if you are not already a member.

Account linking

Connect Steam and Discord, check your linked identity and finish verification before opening a ticket.

Store & purchases

Check Rustverse packages and your account before contacting staff about a purchase.

Server status

Check whether Rustverse is online, current player numbers and the direct connection details.

Before you open a ticket

Include your Steam name or Steam ID where relevant, explain what happened, and attach screenshots or video if they help. For purchase issues, include the order or transaction reference without posting payment-card details.